[Resolved]  PayUMoney — Withdrawal not happening

Respected sir
With respect to the above subject mentioned I invested sum of 50000(fifty thousand) in a wish app using your payment gateway and now wish not responding for the withdrawal request plz help me in getting amount back to my bank account and the details of it is mentioned below and the screen shot of the same is uploaded
Payment Id[protected]
Thank you
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Aug 14, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Feb 22, 2021
Updated by Veeresh Balaganur
Respected sir
With respect to the above subject mentioned I invested sum of 50000(fifty thousand) in a wish app using your payment gateway and now wish not responding for the withdrawal request plz help me in getting amount back to my bank account and the details of it is mentioned below and the screen shot of the same is uploaded
Payment Id[protected]
Thank you
Verified Support
Feb 23, 2021
PayUMoney Customer Care's response
Hi,

Thanks for notifying this to us. We have acknowledged your concern and have forwarded it to our team. Rest assured we will update you soon on this.

Regards
Team PayU
Verified Support
Feb 25, 2021
PayUMoney Customer Care's response
PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank.
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