[Resolved] PayUMoney — without having any ecs or transaction deducted rupees 590 from bank with payumoney private ltd

Shubham Sanjay raut

from Mumbai, Maharashtra

Address:

Room no 5 rambhaji niwas behaind shivdarshan nardas nagar tp road Bhandup West Mumbai 400078, Mumbai City, Maharashtra, 400078

My name is shubham raut i having account in kotak bank today 3rd december from my account rupees 590 rupees was deducted and showing amount was goes to payu private limited the bank don't provide the screenshot allow in app but i share refence no or tbms no was[protected] plzz check and share why this amount was deducted and what purpose of transaction or emi this amount was deducted and which company my money 590 goes

Was this information helpful?

No (0)

Yes (0)

Jan 5, 2020

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,

Team PayU