[Resolved] PayUMoney — Wrong transfer of Rs.1299/- to M/s BIZTOROCK INDIA-request for refund | |||
We have transferred Rs 1299/- to M/s. BISTOROCK INDIA on[protected] vide Payment ID[protected] insted of M/s. The Divine Touch. The mistake is noticed today. Hence we request to stop payment to M/s BIZTOROCK INDIA and refund the amount in our Account with SBI, nettayam, Thiruvananthapuram. Was this information helpful? | |||
Oct 22, 2020 Complaint marked as Resolved received re fund after deducting nearly Rs.30/- as service charges PayUMoney customer support has been notified about the posted complaint. Verified Support Oct 10, 2020 PayUMoney Customer Care's response Hey, this is a successful TXN via PayUmoney Payment ID[protected]at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product//Refund/Cancellation you are requested to contact the merchant directly to get the status at their end.
Verified Support Oct 14, 2020 PayUMoney Customer Care's response PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank
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