[Resolved] PayUPaisa — refund complaint

Ram pratap verma

from Basi, Rajasthan

Address:

Ajmer, Rajasthan, 305001

Hi,
I have ordered a ebay product[protected] on 9/08/18 for 2525/ rupees. I have payed 2525 rupees amount online to ebay, but i got mail that the sailer don't have that product. So they genrate a refund order.
But i still not got my refund yet.
I have registered a complaint to national coustomer helpline, so that the complaint number is 913072.

So pls give my payment asap otherwise i will take a leagal action on ebay.

Regards,

Rampratap verma
Call [protected]

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Aug 7, 2021

Complaint marked as Resolved

PayUPaisa customer support has been notified about the posted complaint.

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Comments

PayUMoney Customer Care

from Gurgaon, Haryana

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU

Ashwin devjibhai makwana's reply, Jan 25, 2022

My order is not Dilever