[Resolved]  Payzapp — Cheated / fooled customer

Address:Gurgaon, Haryana, 122017
Website:payzapp.in

This is regarding transaction reference no: 383573; where i used payzapp to pay for order no mguo[protected]
At big basket where it was clearly mentioned on big basket mobile app on (Thursday, august 18th 2016) that customer will get cashback of 200/- rs on paying through payzapp for order above;

I paid through payzapp an amount of 1035/- but i am yet to get the cash back.
Neither hdfc nor big basket is responding.

I will myself
- never use hdfc debit card or any products in my lifetime;
- never use hdfc credit card;

I have 10 years old account and i will close this account and terminate all my relationship with hdfc bank if hdfc bank does not give justice and behaves ethically.
And of course i will never shop using payzapp again.

I am educated and aware customer and you cannot gain anything from fooling and cheating customers like us;
Payzapp no [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Comments

Dear Customer,

Cash back will be auto-credited within 5 working days after the date of transaction. For us to help you with, request you to please share your registered contact details and transaction details on the below Link: https://leads.hdfcbank.com/applications/webforms/apply/Payzapp_Feedback/index.aspx. You can also call us on our TOLLFREE no [protected] for further assistance.

Anay.
HDFC bank - Customer Assistance.
Dear Customer,

We are yet to hear from your end, kindly share your experience using the link shared. 

Anay.
HDFC bank - Customer Assistance.

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