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Payzapp — money transaction and kyc

Payzapp has asked for Kyc I have provided my pan...then it allowed to Load money I have loaded 5k...then I am not able to transfer to account or another app it is asking to update Kyc...And I am hdfc credit card holder and they said it will be automatically updated... My money is still in wallet only.it has been 3 days since I have mailed to their support but no support

money transaction and kyc

Complaint Status


[Mar 08, 2018] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Payzapp has asked for Kyc I have provided my pan...then it allowed to Load money I have loaded 5000...then I am not able to transfer to account or another app it is asking to update Kyc...And I am hdfc loan holder My money is still in wallet only.I have mailed to their support & customer care but no contionus phone busy please solve my problem.

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    I want to submit Complaint Positive Review Neutral Comment
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    Customer satisfaction rating
    63%
    Complaints
    25475
    Pending
    0
    Resolved
    15284
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013