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Payzapp — regarding aadhar card verification

My mobile no is [protected], i loaded my wallet with money to transfer money to my other bank account, after loading money when i tried to send money it is showing please update your kyc, it is okk i will verify my ekyc.
Now after giving my all details for aadhar verification it the error message showed otp process is not responding, what a irresponsible behaviour from payzapp, i want my money back or verification of aadhar.

Complaint Status

[Mar 13, 2018] HDFC Bank customer support has been notified about the posted complaint.
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