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Payzapp — regarding aadhar card verification

My mobile no is [protected], i loaded my wallet with money to transfer money to my other bank account, after loading money when i tried to send money it is showing please update your kyc, it is okk i will verify my ekyc.
Now after giving my all details for aadhar verification it the error message showed otp process is not responding, what a irresponsible behaviour from payzapp, i want my money back or verification of aadhar.
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Mar 13, 2018

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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    28139
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    15418
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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