Payzox — no communication after deposition

Address:Bangalore, Karnataka
Website:Payzox.com

A few days back i took up the trial version of 6 online surveys provided by payzox. When it was their turn to pay for the surveys taken by me, they made it mandatory to upgrade to premium account to be able to take more surveys and be paid for them. I paid an amount of rs 699 via paytm. Account has been upgraded. But i can take further surveys only after uploading my identity documents like pancard, aadhar card and bank account statement. Why do they need these when theri transactions happen through paytm? Inspite of repeated emails to them, there is no communication from their side. I have started to beleive that this is a fraudulent firm and i want my money back.
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    Payzox Address
    Akshya Nagar 1st Block 1st Cross, Rammurthy nagar, Karnataka, Bengaluru, Karnataka, India - 560016
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