PC Jewellers — harassment at the time of purchase

Address:Solan, Himachal Pradesh
Website:www.pcjewellers.com

I started my account for rs 5000 per month with pc jewellers for 6months. I was also given a card to get it redeemed at the time of purchase now i am asked to get it redeemed at next purchase cause their server is down. Why should i be harassed for that technical fault of them. And this way i am being asked to spend money in thousands for that card worth rs 258.00. And also gold rate variate every day and if it rises why should i pay for none of my fault. Imay be allowed to purchase at today's rate with benefits or better if my amount is returned with interest.
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Jun 17, 2018
Updated by vaadiii
I had to come back without purchase and will wait until My complaint is resolved completely.
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    Solan
    Himachal Pradesh
    India
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