[Resolved]  Peachmode — black embroidered work georgette suit

Address:Vadodara, Gujarat, 3900019
Website:Peachmode.com

I have ordered ready-made suit (Black embroidered work georgette suit) but i got dress material. I want to return it and get my money back.
Peach mode is the worst every online purchase site.. Guys reading this do not ever buy from peachmode... It really suck... I want to take legal actions against them for all the running around and stress they have caused also because of their refund policy.
Worst experience ever, bad customer service response... Cheap material, stop this website

Extremely dissatisfied.

Order #[protected]
Contact no:[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2017
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Peachmode Customer Care's response
Hi,

The product you have purchased is using store credit hence we cannot initiate the reverse pick up.

As an exception case we are taking your return request, Hence request you to send the product back to us by yourself we wont reimburse the courier charges.

Since you will be sending the return package yourself, we request you to provide us with the following details when the package is shipped :

Courier Name :
Courier Tracking No :
Shipped Date :
Product's shipped :
Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package.

To Address :

Coderaft Solutions Pvt. Ltd. / PeachMode
Shyam Sangini Textile Market,
A Wing, 214-215,
Surat Bardoli Road,
Kumbharia Gam,
Surat, Gujarat - 395010
Phone +[protected]
Once the package reaches our warehouse, please allow us 24-48 hours to update the status and complete the return process. Thank you.

Regards,
Faisal Kazi
Complaint comments 

Comments

I ordered a pink cotton silk semi stictched gown. The order number is[protected]. I did not like the product. Quality is not upto the mark. Service is also bad. No response from customer executives. I recommend not buy to any producta from peachmode

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Peachmode
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    393
    Pending
    8
    Resolved
    222
    Peachmode Phone
    +91 22 3077 0244
    Peachmode Address
    C-134, Ground Floor, Defence Colony, New Delhi, Delhi, India - 110024
    View all Peachmode contact information