[Resolved]  Peachmode — complain about peachmode return service

Address:C-28, RAIL VIHAR, AMBALA CANTT, 133001

I bought a suit which came in bad quality and turned out to be too much expensive for the fabric they sent me. Now they are unwilling to return the product as they claim it was bought during the sale. While buying the product, no where it was mentioned that it was on sale or it will not be returned.
They also confirmed the order and mentioned that the product will be returned in 7 days i[censored]nsatisfied, before delivering the product. I am highly disappointed with there services. Now when i have researched, this company has a lot of bad review. Wasted my money
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Apr 23, 2020
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
Peachmode Customer Care's response
Dear Customer,

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered was on sale at the time and as per our returns and cancellation policy : https://peachmode.com/help/#refund we cannot process your return request.

Thank you for your patience. We hope to serve you better in the future.

Regards,
Team Peachmode.
Complaint comments 

Comments

Hi Team,
I have purchased a saree from Peachmode, quality is bad and they are saying, there are no return option for these products, even if you will return in the same condition as purchased. I am not liking the product quality.

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