[Resolved] Peachmode — complaint against peachmode.

Uma swarnkar

from Delhi, Delhi

Address:

New Delhi, Delhi, 110053

I order a saree of rs.1792 from peachmode order no.[protected] but the item i recieved is totally diffrent amd damahe also. I want to return it. But peachmode deny to return it n said that was the same. What rubbish return policy peachmode has. There is no any provision to return the sale items. Sale k naam par kuch bhi de denge fr kahende k no return in sale. Is 1792rs. Doesnt matter. Atleast credit this amount to my wallet.

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Mar 18, 2019

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Feb 12, 2019

Updated by Uma swarnkar I order no.[protected] form peachmode. Saree that i recieve has totally diffrent
Embroidery and colour as shown in picture. Fabric is too shiny and also somewhat damage.
Your team said that the item is same. How they can judge that. According to me item is totally diffrent and i dont want to keep it. But peachmode deny to return it. All other online website has much better return policy than peachmode. Peachmode is a fraud website. Dont buy nything from peachmode. I jst want to return the item and refund me as well

Verified Support

Feb 15, 2019

Peachmode Customer Care's response Dear Customer,

As per the following details :

Tracking : https://www.delhivery.com/track/package/[protected]

The package is in transit. As per our return policy, as soon as the package reaches our warehouse, we initiate the return process. Please allow us 24-48 hours after the package is delivered to generate the store credit for your account. You will automatically receive an email from our side with details of your store credit and how to use it. If you have not created an account on our website, one will be automatically created for you and store credit put in that account.

Thank you for your patience..