[Resolved] Peachmode — kurti damage

Vijaya sree

from Warangal, telangana, Andhra Pradesh

Website:

Peachmode.com

I have recieved the product just now and the product was damaged at the right corner of kurti and and the other was near by the tag that was given by you the cloth was not as said in the site information and the shades were different near the neck and hands so i want to return the product my order was cash on delivery. And the product was too light and the given information was american crepe and the given product was not that one it was different.

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Feb 26, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Peachmode Customer Care's response Dear Customer,

Sorry for the inconvenience caused to you.

Our return policy is very easy and convenient; the return intimation shall be done within 7 days from the receipt of the product delivery at the shipping address. The return request can be placed online from the website or can call us on[protected]Mon to Sat 10 AM to 7 PM) and even can write to us on [protected]@peachmode.com.

For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/

For any further assistance, kindly call us on[protected]AM – 7PM / MON to SAT) or even you can get in touch with our customer support team through online chat/email.

Thank you for your co-operation.

Regards,
Shahnawaj,
Team Peachmode.

Jan 20, 2018

Updated by Vijaya sree I have returned the product on 19th when asked about return of money they said it will be credited in store credit and from that u can transfer to the account . But when i asked to customers service they said it was sale product and it cannot be refunded only it can be credited in ur store credit by that u can buy another product. But i dnt want to buy the product because the clothing was to cheap and quality less for the 1st time 1 got damaged and how can i believe that again it doesn't repeat. So i need the refund.

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Comments

nayar taban

from Srinagar, Jammu and Kashmir

I ordered a dress from this site o 19 of jan and they didn.t delivery my product yet nor they shipped it yet i call many times and they give xcuses only and its prepaid order.now i cannel my order. And they didn.t reply yet. They r big cheaters and cheat inocent poleople and now i want my money back in my bank account .