[Resolved] Peachmode — lehenga

ShivangiTrivedi

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226020
Website:	www.peachmode.com

I bought a lehenga from Peachmode, it was not as described and was very bad, so i filed a return, they didn't refund my money though I asked them to. Then I bought another lehenga whose design was unstitched at some places and colours were different from website, I asked them for a refund as I was fed up but they refused to provide the refund and told me, it's only eligible for replacement. Now I have that bad quality lehenga and they refused to help me now.

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Feb 25, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Jan 19, 2018

Updated by ShivangiTrivedi Peachmode contacted me, I've told them my problem again, hope this time they take back their product and give me full cash refund.

Jan 21, 2018

Updated by ShivangiTrivedi Hey Peachmode,
The product I have received is clearly damaged, now what are you waiting for? Are you still not planning to provide cash refund? Please stop bluffing and do the genuine job. From the beginning I am telling you that the order I received is damaged but you are saying you are not seeing the product damaged, first of all it's not my fault you are not seeing the damage. Secondly if you want I will provide you with a clearer picture. But then do you commit to give me full cash refund or will you bluff me again with you another policy?

Verified Support

Jan 23, 2018

Peachmode Customer Care's response Dear Customer,

We apologize for the inconvenience caused to you. Please provide us with the product images so that we can investigate this issue further and do our best to resolve it. Thank you for your patience.

Regards,
Shahnawaz

Jan 23, 2018

Updated by ShivangiTrivedi See its damaged from two sides...one there is a hole below and secondly the design is not in place, still you think its not damaged, well there is one more small hole but i was unable to capture due to low light conditions, i[censored] want that pic also, i will be halpy to give u tomorrow in the morning.
And please this time take fair decision and refund my money in cash, because i don't think a person can get more damaged product than this.

Jan 27, 2018

Updated by ShivangiTrivedi Hey Shahnawaz,
Why are you not replying to my thread, I hope this is meant to be replied by you and take a decision as soon as possible. Please reply to this ASAP and come to a decision.

Feb 22, 2018

Updated by ShivangiTrivedi No one is replying from peachmode and its been a lot of time. Please reply and take a decision

Mar 13, 2018

Updated by ShivangiTrivedi Hey wait this request is not resloved, i didnt mark it as resolved

Mar 13, 2018

Updated by ShivangiTrivedi No one is replying