Peachmode — order #[protected] product shown is different and of worst quality.

 
2 Reviews
Steel Authority of India Limited, ISPAT BHAVAN, Lodhi Road, Near Lodhi Hotel, New Delhi-110003, Delhi, Delhi, India
 ritaratra on Aug 20, 2019
Against order #[protected], two items were ordered. On receipt it was found that both the items was different, moreover the quality of cloth shown and material received was altogether different, as can be seen in the images attached below.

How can we allow such company, who is fooling everyone. This should be stopped immediately.

Kindly take strong action against them. So that other persons may not get cheated by them.

Rita
[protected]

order #201229982 - product shown is different and of worst quality.
order #201229982 - product shown is different and of worst quality.
order #201229982 - product shown is different and of worst quality.
order #201229982 - product shown is different and of worst quality.

Complaint Status


[Aug 20, 2019] Peachmode customer support has been notified about the posted complaint.
Verified Support
Peachmode Customer Care's response, Aug 20, 2019
Hi RITA RATRA,

#[protected]

Your return request is already completed. We have issued you store credit, details of which have already been emailed you separately. Please check your inbox. For your reference, here are the details.

Amount issued : 1099

Account email address :[protected]@yahoo.com

Please follow the below procedure to use the store-credit online.

1. Login to your peachmode account.
2. Add to cart the products which you wish to buy.
3. Click on use store-credit box. Enter the amount you wish to pay for using store-credit.
4. Click Apply.
5. Click on checkout. Complete your purchase.
Updated by ritaratra, Aug 26, 2019
Against order #[protected], no credits were issued, Credit issued is for order #[protected] of 1099, whereas pictures are sent of Order order #[protected].

Rita
[protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I had to order one of the saree and I came to me with something else. Please modify it and humbly request.
Suba Mani's reply, Aug 19, 2019
The sari I ordered is one you sent
Suba Mani's reply, Aug 19, 2019
The sari I ordered is one you sent

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    Peachmode - order #201229982 - product shown is different and of worst quality.