[Resolved] Peachmode — peachmode not replying on my complaint

ShivangiTrivedi

from Lucknow, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226020
Website:	www.Peachmode.com

I bought a lenhenga on peachmode, which was defected and i put up a complaint on which they didn't agree to refund saying the product is not defective i gave them images but situation was same, and after that peachmode stopped replying and is not coming to a conclusion and i don't know how the hell it was marked resolved
I didn't marked it as reloced
Order no.[protected]

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Apr 16, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

Peachmode Customer Care's response Dear Customer,

We would be definitely happy to assist you, request you to kindly provide us with the image of a damaged product/defective product/product is different in color which you have received, so that our quality check team can ascertain the defect? Kindly provide the image along with the packaging cover of Peachmode for further processing.

Thanks & Regards,
Shahnawaj
Team Peachmode

Mar 20, 2018

Updated by ShivangiTrivedi That is the defect in my product . Please take it back and provide me the refund

Mar 21, 2018

Updated by ShivangiTrivedi And i dont want to buy again from peachmode as my past two experiences were not good. I have read you policies according to which i am eligible for a cash refund. So its a reauest to refund me in cash