Peachmode — Product refund

Tabish Azmi

Address:

Shop No. 14 Sunswept Building, Lokhandwala Complex, Andheri West, Mumbai, Maharashtra 400053

I booked 4 cloth on 22-april 2020, from peachmode.com online portal and paid online. After getting delay around a month. I cancelled my order item. Meanwhile they shipped product and shared delivery agent name along with tracking number. Again they accept cancellation request and now i am waiting for my refund amount since last 1 month. Whenever i am calling to customer service for my refund they simply says.. Once we get our product returned to warehouse we will initiate your refund...
And according to his refund/return policy they mentioned within 7-10 days.

Please take a notice on this type of fraudulent business i don't know how many people facing the same issue.

Thanks
Tabish

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Peachmode customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2020

Peachmode Customer Care's response Dear Customer,

Thank you for contacting Peachmode.com.

We apologize for the inconvenience caused to you. We would like to inform you that we are coordinating with concern department, kindly allow us some time.

If you have any further queries, feel free to contact our customer support team.

Best Regards,
Customer Support Team
Peachmode.com

Jul 16, 2020

Updated by Tabish Azmi Refund initiated through RazorPay today on[protected]. Thanks for response at least...