[Resolved] Peachmode — refund not given

 
3 Reviews
Delhi, New Delhi District, Delhi, India
 Sahu ji on Mar 5, 2019
Order no[protected]
मैंने एक सूट खरीदा था जो फोटो में बहुत ही सुन्दर था। पर जब आया तो क्वालिटी बहुत ही घटिया थी। पहले तो वापस ही नहीं ले रहे थे पर किसी तरह बार बार complain करने पर वापस तो ले लिया। परन्तु 1895 रुपये में से 100 काटकर 1795 रुपये peachmode के वॉलेट में दिए हैं और उनका कहना है कि उन पैसो से कुछ खरीदना पड़ेगा।ये लोग online फ्रोड कर रहें हैं मुझे घटिया क्वालिटी और महगीं चीज खरीदने पर मजबूर किया जा रहा है। कृपया मेरे पैसे वापस दिलाए जाऐं। peachmode से कुछ नहीं खरीदना मुझे
Complaint marked as Resolved Apr 8, 2019

Complaint Status


[Mar 05, 2019] Peachmode customer support has been notified about the posted complaint.
Verified Support
Peachmode Customer Care's response, Mar 08, 2019
Hi kritika sahu,

Please accept my sincerely apologize for the trouble.

I understand that you do not wish to use the store-credit and want a complete refund of your order.

However as per our return policy : https://peachmode.com/help/#refund we cannot process your request for a complete refund.

Thank you for your patience and we hope to serve you better in the future.

For any queries and information, kindly call us on +[protected]AM – 6PM) or you can even get in touch with our customer support team through online chat/email.

Regards,
Peachmode
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I was perches 3 saris on 15th February but when i have received it's quality is not good so i request to you please pick up the product and refund me as soon as possible. My order no is (#[protected]. Please refund as soon as possible.
I have order a dress material which I didn't received properly. Kindly contact me.

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    Peachmode - refund not given