[Resolved] Peachmode — return policy of discounted products | |
I purchased a product from peachmode, it was on discount. After receiving the item, the color was not as expected. When I contacted customer care for returning the product, they are saying... as the product was purchased on discount, it cannot be returned. Why cannot a discounted product be returned when all other online platforms allow? There is no mention about this kinda policy on the product page, which is done by all the websites. In peachmode, it just says "easy returns". How can they forcefully make ppl keep things that we dont want. This is cheating and looting peoples money. Was this information helpful? | |
Nov 26, 2019 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Oct 26, 2019 Peachmode Customer Care's response Dear Customer, We are sorry for the inconvenience caused to you. I would be happy to assist you in your return process. As part of our return policy, please provide us with the picture of the product that you received. It will help us investigate the issue further and we will make sure that it does not happen again. Thanks and Regards, Team Peachmode Please reply to this email with the attachment of product images. Thank you. | |
 2 Comments | |
Comments
I want to return this black embroidered Georgette suit because I think it's a ready-made suit but this is only a cloth not ready-made suit so return take your product.
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After contacting telling the same reason. Do you think ppl are fools buying products from you? When a basic customer service cannot be provided, these kind of frauds should be banned from selling products.they are seriously looting money...fraud company.
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