[Resolved]  Pedl — not unlocking or ending the trip

Address:	560034
Website:	pedl.zoomcar.com

Hi Team,

I'm Manikanta.
Account: [protected].

To day morning I have loaded Pedl wallet with 55 rupees through Paytm and tried booking a cycle.

The trip has not been either ending up or unlocking the cycle from the time I scanned QR code.12 rupees has been deducted from my wallet after few hours I have delinked paytm from wallet. I got an SMS from pedel stating that, pls pay an outstanding amount of 51 rupees by visiting our office.

Not only me there were so many people who are complaining about this issue. Very bad thing is that don't even have customer care number.

I have attached a few screen shots for Ur reference.

Also, the offer is ₹3 for 30 minutes but it is getting deducting more than ₹3 per 30 minutes??. Required clarification on this!.

Pls refund the amount that has been deducted from my wallet and resolve this kind of problem permenantly.

Thanks in advance.