[Resolved]  Pedl Zoomcar — inappropriate place of parking of the cycle blocking the parking area and main entrance of our apartment... unnecessary harassment cause

Address:Kolkata, West Bengal, 700156
Website:Zoomcar

I stay at street no. 165, bc 93, sampurna apartment, newtown kolkata 700156the area attached to my apartment is suddenly being used as a pedl stand by the users which is not only blocking the road but also the main entrance of my building. It is not even a designated pedl stand. Your irresponsible users just started parking the cycles there.
Parking it properly could still be considered is kept away.. But they are the throwing the cycles infront of the main gate and going away. Residents have to pick up those cycles put them aside to bring thier cars. And to add to the injury i guess you hav forgotten that there should be executives who should take the cycles and park it to there designated area. So that local people are not harrased.
I hope you remove these cycles at the earliest from this place before we take any legal action with nkda against you trying to make money at the cost of the peace of mind of residents of sampurna apartment
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Sep 28, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2018
Zoomcar Customer Care's response
Hello Urjaswee,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://t.co/jBOTtJaIEP

Regard
Wasim
Zoomcar
Complaint comments 

Comments

My cycle no is102710 my cycle is in korgeon park road I will be urgent go to my home no near station me to park plz pic your cycle
Zoomcar Customer Care's response, Aug 30, 2018
Verified Support
Hello Mak,

Greetings!

We are sorry that you were unable to end the trip. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Unable to end trip for 10hrs now, parked at pedl station as well as else still trip is going on. Please help to get it resolved and refund my unnecessary deducted amount.
Zoomcar Customer Care's response, Aug 30, 2018
Verified Support
Hello Sunir,

Greetings!

We are sorry that you were unable to end the trip. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Hi,
Yesterday I took pedl cycle for half an hour but I am not able to lock cycle manually so not able to end tour. Because of this money is getting deducted from Paytm account. Kindly do the needful and i am not able to lock it so can not keep it anywhere else road in fear of getting stolen by anyone.

Cycle No- 3202736
Zoomcar Customer Care's response, Aug 30, 2018
Verified Support
Hello Inansu,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Its now 4 hours gone I can't unable end my trip . Still they are charging money through my paytm acc. Addition to cycle is lock and its station place . Cycle no is 3237456, Please look into this problem and Kindly solve this asap.
Zoomcar Customer Care's response, Aug 30, 2018
Verified Support
Hello Sujoy,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar

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