[Resolved]  Pedl Zoomcar — pedl zoom car trip not ending

Cycle no - 102827
Location-pune
I had booked cycle no. 102827 from pedl.in and i ride it for about 1 hr in the evening around 7:30pm. After that i parked it at the cycle station from where i started at around 8:30 pm and tried to end trip. But unable to do so. I have raised three complaints through mail till now and yet to get any resolution. I’m unable to now find the cycle as well. Whenever i’m trying to end my trip it just asks for open location and never ends the trip. This is very annoying and i’m being charged for this for about 12 hrs now which i’m not using at all. This is very ridiculous and unprofessional i tried to stop the trip after using it for 1 hr but it's been 12 hrs approximately. My due balance is showing 69 rs and still increasing
Have tried all the steps but no resolution
Pls help to end the trip
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May 23, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Zoomcar Customer Care's response
Hello Richa,

Greetings!

We are sorry for the trouble caused. We request you to kindly send an email through our contact us page, the concerned team shall revert to the email on priority.

Regards,
Kiran.S
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I am facing same problem.
Did you get any solution ??

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