[Resolved]  Pengu — Delivery Issue

Website:

www.thepengu.com

Ordered a folding dining table and convertible coffee table order id DIR05569. The folding table was dispatched same day and was delivered within 3 days order and i was highly impressed with it. However the coffee table took almost 25 days to deliver. They called and explained that there was issue with the hardware of this product and also offered to cancel and process 100% refund however they product is very unique and quality of folding dining table i received is very good hence decided to wait for longer. Today i have received the product finally and i am happy that i did not cancel the order. Its one of the most unique product and functional. One suggestion since the price tag of product is higher hence if there is such a delay in deliver kindly reach out to customers upfront and give the exact status upfront.