[Resolved]  People-Group / People Interactive India — Membership verification.

Website:

www.shaadi.com

I have been a paid member of shaadi.com on and off. There has been no end to the harassment meted to me by them.

Last year suddenly my Paid Account was disabled stating that I should provide "Date Of Birth" verification. I uploaded Aadhar card copy and my profile was deleted with my pictures as apparently Aadhar card only has the month and year of birth and not the day. After much followups and online chatting and uploading my Passport copy, my profile was finally activated and lost days extended, but my pictures were deleted and they told me to upload pictures again. I dont have the earlier pictures at hand to upload.

Now imagine the same thing happens to me again after 5 months. They disable my profile and ask for verification. And as I am already angry I upload a picture of notepad on my computer screen mentioning on it that I have already provided the details and even tell this to the online chat fellow. Now to irk me more they deleted my profile and pictures again and after much followups again told me to upload the same and extended my subscription with the days lost.

Now this happens to me a third time AGAIN. They disable my profile again and delete my pictures again asking for the same details and now that I am a paid member no more, I told the online chat girl my to do whatever they want and she got my account activated without the pictures again.

And after putting me through all this torment and heartache, the company still has the cheek to call me to sell their subscription.