People-Group / People Interactive India — shaadi.com threatning me & asking to submit money.

Address:

2B (2) (ii) Ground floor, Film Centre, Building 68 tardeo road, tardeo Distt Mumbai, Maharashtra, Mumbai City, Maharashtra, 400034

Shaadi.com asking to submit money & threatning me.
Hi I was paid member of shaadi.com.but I was not happy with them. So I had claimed my money. The reason of behind this not giving following services on my preference :-
1) daily recommendation my preference
2) matches of the day. My preference
3) recent visitors details. Nil
4) Premium & free matches. My preference

When I call on customer service1860***3456 they disconnected my call 10 time. Even I called indore sales team also. Who sold me platinum+ package. Her name is Hemlata Baghel, & Priyanka rav. They also disconnected my call 6 time.
After facing this problem. I write a mail.

They contact me after 2week later. The person who called me whose name is Hussain mobriwala ( he said I am associated manager)
I discussed my all issues. He said I am give you
Your money with in 7-10 working days.
I apologise you, you were facing all this problem.
Then he promised/commitment me. I am give you 1month free service along with your money. Please experience our delighted service. If you feel happy then Buy our premium package. We want your wonderful journey with shaadi.com

Now guys 3days back shaadi.com asked me money ie threatning me. They gave me 7days ultimatum along with popup. I am adding snap shot also, that will help you.
Please take our premium membership plan otherwise we will deactivate your account. Again I called customer service they disconnected my call.

Whenever I write a mail about this. Few days later. I received a call from Mumbai office. The person who called me. Whose name is Vishal B. He is a too clever and very oversmart. He said me I am Sr manager. I discussed my issues.

He told me our company is running in bad condition. How to generate company revenue. How to give employees salary. So are selling marriage package. We are a sales marketing company. We do have a Lowest price plan. Sir it is mandatory to each, every member buy our premium package. We send a randomly message to all members except paid member.

One of my friend telling me dear they cheat you & bias.

When I say Hussain mobriwala ( associated manager) give me 1month free service. Vishal B said me I don't care about this. I say you are sit in E - market So you have to follow govt rules. I gave some examples :-
1) Every bank ( Govt + Pvt) follows RBI rules.
2) Every insurance companies follows IRDA rules
3) Every hospital ( Govt+ Pvt) follows Medical council of India, ( IMA) rules.
4) Every telecom & DTH companies follows TRAI guidelines.
5) Every vehicle holders follows RTO rules.

He declined everything. I said your competitors like jeevansathi.com & bharatmatrimony they are not demanding money with any member.
They have also premium plan. Again he declined me. We are a different. I don't care.

Last thing I would like to tell you. I know you are a different, you are conducting Pvt company. So you can decrease or increase premium package charges. But you can't force to any member. Buy our premium package otherwise we will deactivate your account.

Kindly please give a feedback to shaadi.com