Pepperfry — aramika 2 seater sofa. unable to cancel the order even before it is shipped or procured

Address:560104

Hi,
I ordered "aramika solid wood 2 seater sofa in provincial teak finish & blue upholstery by mudramark". I wanted 3 seater and mistakenly ordered 2 seater on 14-oct-2019 11.30 pm.
Very next morning 15-oct-2019 at 12.00 pm i called there customer care and requested the item to cancel it.
The answer is straight away no. The item is not even shipped and procured.
I requested but pepperfry is not allowing to cancel.
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Oct 15, 2019
Updated by ragh007
ORDER ID[protected]

SKU FM1667654-P-WH4248
Complaint comments 

Comments

Peppery - Misleading the products I ahve purchsed TV unit which I had paid 18000K but actual received product is some thing and that product cost is not even 6000 Rs - Please do not buy from peperfry and they just mislead you buy giving discounts - Please do not buy from Pepperfry
[email protected]'s reply, Oct 12, 2019
Peppery - Misleading - Delivering wrong product - We should not even open this Web portal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information