[Resolved] Pepperfry — Bed - ORDER #[protected] | |||
I ordered a bed online on 6th of Feb and it reached the gurgaon warehouse on 14th feb. I am still waiting for the bed to be delivered. When I called up pepper fry and talked to a girl named Judy and a man named Shubham, requesting for a delivery today itself, they refused saying that the trucks have left. I dont understand what my bed has been doing in the warehouse for 2 days, with me sleeping on the floor in my home??? Is there no sense o[censored]rgency wrt a customer???? When we finally told them that they can deliver the bed tomorrow (as they made it quite clear that it was not possible to deliver today), they first had no clue if they could accomodate the time we were wanting at. Then we got to know that the bed will be in an unpacked condition till pepper fry's carpenter comes. What time will the carpenter come? Will he come with the bed? Their executives response was that the carpenter will not come with the bed and they have no idea when he will come. Very sorry state of affairs and an extreme inconvenience to us. Have to beg for an item to be delivered for which we have already done the full payment. Never again going to order from Pepper fry. My first and last time. Thankyou very much for nothing. Was this information helpful? | |||
Mar 23, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Pepperfry Customer Care's response As discussed, please check registered email id for closure details
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