[Resolved]  Pepperfry — book shelf hayao 8 cube in wenge finish (order id:[protected]

Address:

Mumbai City, Maharashtra, 400701

15 aug 2018: order placed and payment made
17 aug 2018: i got a call where in the delivery agreed for 18 aug before 1pm.
18 aug 2018: delivery promissed but not delivered - making me wait for whole day.
19 aug 2018: called customer care and spoke to valencia miranda - she did not even create a service request.
24 aug 2018: promissed a delivery but again wasted my whole day without delivery:
Created service request em[protected] which they closed without resolving the issue
When i reported, they created another service request em[protected] and closed very next day without any resolution.
25 aug 2018: when i reported this, they created another service request em[protected] but as usual they closed the service request but neither delivery made.

In the process they wasted my 5 days without any action.
26 aug 2018: i receved a call from tanuja, who seemed (Or pretended) to be a professional, she agreed the lapses from pepperfry and promissed me to do the delivery and the carpenter at the same time. That was to be on 31 aug (Friday). I agreed as she seemed professional and understood the previous horrendous experience dealing with pepperfry.
31 aug 2018: tanuja called me and said she is unable to trace the shipment/book shelf, hence she asked for 48 hours more.
1 sep 2018: no response/status whatsoever from tanuja/pepperfry
2 sep 2018: no response/status whatsoever from tanuja/pepperfry
3 sep 2018: no response/status whatsoever from tanuja/pepperfry
4 sep 2018: no response/status whatsoever from tanuja/pepperfry