[Resolved] Pepperfry — Cheap and poor quality Bean Bags | |||
Bean Bags sold are of extremely poor quality material. The fabric started peeling and tearing off near the stitches within 3 months as you can see in the attached pics. Reaching out to Pepperfry via the email address to raise complaints did not help either. The response was that they spoke to the manufacturer who said there's no guarantee on the fabric. That's so ridiculous since they are telling customers that the fabric can peel and tear once it is out of their store. They were not even willing to help repair/recover the damaged product. As a customer, I feel cheated by a brand like pepper fry and will never ever recommend this to anyone. Invoice no[protected] Order no[protected]FN1774119-S-PM11993 Purchase price - Rs 1499 Item Id - FN1774119-S-PM11993 Product name - Classic XXXL Bean Bag with Beans in Brown Colour by Orka Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support May 21, 2021 Pepperfry Customer Care's response Dear Shiv, We have made note of the details. We are getting this checked with our team internally and will revert to you soon. Regards, Team Pepperfry Verified Support May 26, 2021 Pepperfry Customer Care's response Dear Shiv, as discussed, we are accepting your request of the return as an exception. Please check your registered email ID for more information.Regards, Team Pepperfry | |||
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Team Pepperfry