[Resolved]  Pepperfry — Customer care never listens

Address:Bangalore Urban, Karnataka, 560064
Website:www.pepperfry.com

Wanted to cancel a product which was ordered, but customer care telling they can't cancel it. Not sure why do they do it. Any idea how to resolve it.
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Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2015
Pepperfry Customer Care's response
Hello, Greetings for the Day. We are sorry to read your feedback. May we please request for the order number . Regards, Team Pepperfry
Complaint comments 

Comments

the after sales service is the worst ever i had ever experienced from any company.
@janu, They have 30 days money back guarantee from the day the product gets delivered, and which they constantly advertise about every time when we try to get a resolution. Make use of this.

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