[Resolved]  Pepperfry — defective product twice

Address:400067

Ordered dinning table from pepperfry on 100% advance payment. It was defective. So they replaced. After only 60 days o[censored]sage it required repairs. So they want to pick up the product and refund. Hw many times i trust this company? I doubt after pick up they may not refund. My point is why can't they refund first and later they pick up. They know my address and i am not going to run away. Its there policy only 100% advance and then delivery of product. But why can't it apply them? I am finding there intentions fraudulent.

Please suggest.
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Oct 22, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
Pepperfry Customer Care's response
Dear Customer,

We offered to return. However there is no confirmation from your end on the pickup dates.

Regards,
Team pepperfry
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