[Resolved]  Pepperfry — delay in processing return order and give false promises

Address:	Mumbai City, Maharashtra, 400089
Website:	www.pepperfry.com/decornation-corner-wall-shelf-unit-zigzag-shape-white-1335193.html

Hi i had placed order for wall unit shelf which i received on 15th december. Due to quality issues i immediately placed return order for the same on 17th december. I got mail that pepperfry will schedule pickup of the product soon. Then i got a mail that they will contact the seller for pickup after all this mail trails still the order is not yet picked up. Giving false assurance from the customer support (Mr vipul chauhan) of pepperfry. Please take strict action against the respective person. Holding customers for granted. Never faced such bad customer support from any of the online shopping websites. This kind of attitude, to not retain the customers will cost the startup badly in long run!!!