[Resolved] Pepperfry — delivery issue

Sazhar86

from Hyderabad, Telangana

Address:

500024

I have placed an order for bed, wardrobe and dressing table yesterday and wanted to cancel it due to delivery issue but no one wants to help me from pepperfry.
Spoke to call centre executive and manager and requested him to please priortize the delivery process but they are very straight that this is not possible.
I requested them to get it delivered by 18th as we have an urgent requirement of this furniture but no body is even able to help me on this and not even helping with the cancellation of this order.
I just forget to check the delivery date before ordering however expecting just to expedite the delivery process from pepperfry..
Ordernumber:[protected]

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Feb 15, 2018

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Jan 15, 2018

Updated by Sazhar86 I havent received any update on my complaint till now...

Verified Support

Jan 15, 2018

Pepperfry Customer Care's response Hi,

Let us dig deeper and we will surely connect with you with the resolution on the same.

Regards,
Pepperfry

Jan 15, 2018

Updated by Sazhar86 Hi, ,

I havent received any update or call from you guys till now.

Regards,

Jan 16, 2018

Updated by Sazhar86 Can i please have an update on my concern??

Regards,

Jan 21, 2018

Updated by Sazhar86 Team,

Its not done even after promising that the product will be delivered its not happening.
I have never expected such pathetic service from such a reputed company.
I made a blunder by ordering furniture from pepperfry and regreting like anything.
Now pepperfry team is saying that they will deliver only my wardrobe today and bed on tuesday.
Even after raising a complaint with consumer forum i am just getting false promices and nothing.

Regards,