Pepperfry — delivery not done as on promised date

Address:	Mumbai City, Maharashtra, 400078
Website:	www.pepperfry.com

Had purchased online chest of drawers and a single wardrobe on 4th jan 2018, order no.[protected], with delivery date given between 15th to 17th january, 2018. However not delivered, called customer care, told will be delivered by 19th jan, not delivered, called customer care again on 20th jan, told will be delayed by 10 dqys from 20th jan,. Worst part is i have not been informed by pepperfry of any delays on both occasions. They do not bother about customers need and requirements. I have asked for cancellation of the order and given tha case ref no. As ma[protected], this was on 20th jan @ 1500 hrs, and was told that it will done within 24-48 hrs, since it is nearly 44hrs now and nobody has bothered to contact so far. Wondering the money is down the drain. Help required for refund.