Pepperfry — Despite of writing 13 mails to the customer care executive unfortunately there is no response.

I purchased this bed (Details below) which is broken now from one side. It is difficult to sleep on this. Inspite of writing 13 mails to the customer care executive unfortunately there is no response.
I am absolutely disappointed to know how a reputed company like pepperfry treats its customers and make a fool out of them.
Pl resolve my issue. It needs to be exchanged.

Details :- arisa bedroom set (King bed with storage, 4 door wardrobe & two bedside tables) in wenge finish

By mintwud

Delivery by:

Wed, 9th oct

Assembly

Offered by pepperfry

Rs.30, 936
+3 photos
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Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2020
Pepperfry Customer Care's response
Dear Shilpi, If you have any unresolved concerns, please share your order details and we’ll check and get back to you soon.
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