[Resolved] Pepperfry — Elegant Germany product

tanainar

from Dimapur, Assam

Address:	Bangalore, Karnataka, 560070
Website:	Pepprfry.com

Hi, I am Nainar from Bangalore. I bought a combo of elegant Germany chimney and cooktop. The order number is[protected]. The cooktop had the major manufacturing defects of major technical issues.

Since last two months I am behind pepperfry and elegant Germany but found a worst support from both of them.

At least I tried repairing from the manufacturer as it's under warranty but the company staff and the outsourced team are the best irresponsible people.

I shop online products since 2010, I never experienced such a worst service.

Customers, Please don't get cheated by both pepperfry and elegant germany.

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Feb 6, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Pepperfry Customer Care's response Hi,

Apologize for the inconvenience caused. As a resolution a compensation of 3, 500rs is processed the same will reflect in the same account that you used to make the payment. Please feel free to write back to me for any concern and we would be happy to help you.

Regards,
Pepperfry