[Resolved] Pepperfry — fir against pepperfry low quality product aimi single bed | |||||
The aimi single bed was ordered on 14th of august and delivered on 28th august with low quality so the carpenter didn't assemble it properly i was not there at that time i am out of station. We assumed it will be replaced or return the product. However the customer care executive told me we cant exchange the product even i asked them to place something which gets delivered sooner they are not ready to do that i even ask them to not to refund just put that money in wallet. I am a fairly regular customer of pepperfry and find their attitude pretty unprofessional in not agreeing to my return request. Pepperfry forced me to file fir against and for legal notice which i have issued. Was this information helpful? | |||||
Oct 25, 2018 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 Pepperfry Customer Care's response Hi, We are sorry to make you upset. Kindly share the order details if you have any unresolved concern.
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1 Comment | |||||
Comments
MY Order no[protected] delivery date 23-8-18 but three door almera atack for fangals . pepperfry complain no PH[protected]
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Pepperfry Customer Care's response, Sep 24, 2018
Verified Support
Dear Pradeep, Apology for the inconvenience caused. Let us investigate and one of us will connect with you shortly.
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