[Resolved]  Pepperfry — Horrible product from Pepperfry

Address:Mumbai City, Maharashtra, 400053

I purchased a four seating dining set from Pepperfry and regret having purchased it now. What is the use if the product starts to wobble, breaks down and is of substandard quality. They have spent huge amounts of money on advertising and developed a brand WITHOUT any substance or content. I called up the service representative who bluntly states that once they sell the product the job is done! I could have returned the product in 7 days but when I complained first time, the representative who came said that my floor was not properly levelled. So you see who they buy time? And then...they say that there is No warranty and the product cannot be returned too.
And yes, they did say they were "sorry".

I am, Pepperfry. Sorry to have trusted you guys to deliver great products.
My order number is[protected] delivered on
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Dec 7, 2016
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2016
Pepperfry Customer Care's response
Hi, Sorry to hear about your bitter experience with us, we will revert to you shortly on the same.Regards, Pepperfry
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