[Resolved]  Pepperfry — i haven't given refund for order[protected] from last more than 1.5 months

Address:801-802,8th floor,tower B,247 business park,LBS marg,vikroli(west),mumbai-400083, Mumbai City, Maharashtra, 400083

I have placed order from pepperfry on 11th june & applied discount coupon code & it was clearly showing me the discount amount. But when i made the payment.. Higher amount was deducted from credit card without the effect of that discount.
Then i filed complaint for that immediately on pepperfry & the also initiated the refund of rs. 617/- on 12th june but i have not received the same in due time.
Then again i called their customers support & again they initiated & then again i waited for due time... But again not received.
And now the whole process i m repeating till now from last more than 1.5 months. Moreover now they don't even reply to my mails.
I have also shared screen shot of that discount applied page while ordering.
I am literally tired of calling pepperfry customer support.
I am suffering & losing my money & time both because of pepperfry poor service which feels like nightmare.
Pls solve this asap.
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Oct 26, 2019
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Aug 02, 2019
Updated by Priyanka S Patel
Pepperfry team messaged me that my query is resolved without any communication or mail or any refund.
How unreasonable is that.
Worst service by pepperfry.
Very disappointed.
Verified Support
Sep 21, 2019
Pepperfry Customer Care's response
Dear Customer,

We have processed the part refund for Rs.604/- for the coupon discount. Please refer to the email sent for complete details.

Regards,
Team pepperfry.
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