[Resolved] Pepperfry — i haven't given refund for order[protected] from last more than 1.5 months | |||
I have placed order from pepperfry on 11th june & applied discount coupon code & it was clearly showing me the discount amount. But when i made the payment.. Higher amount was deducted from credit card without the effect of that discount. Then i filed complaint for that immediately on pepperfry & the also initiated the refund of rs. 617/- on 12th june but i have not received the same in due time. Then again i called their customers support & again they initiated & then again i waited for due time... But again not received. And now the whole process i m repeating till now from last more than 1.5 months. Moreover now they don't even reply to my mails. I have also shared screen shot of that discount applied page while ordering. I am literally tired of calling pepperfry customer support. I am suffering & losing my money & time both because of pepperfry poor service which feels like nightmare. Pls solve this asap. Was this information helpful? | |||
Oct 26, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Pepperfry Customer Care's response Dear Customer, We have processed the part refund for Rs.604/- for the coupon discount. Please refer to the email sent for complete details. Regards, Team pepperfry. | |||
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