[Resolved]  Pepperfry — Incomplete supply and supply of poor quality furniture

Address:Mumbai City, Maharashtra, 400709
Website:Pepperfry

Vide order no[protected] I had requested for one lot delivery for 6 items of furniture costing a whopping inr 1.7 lakhs. To my surprise 5 items were delivered with sub standard quality and having defects. I have already disposed my old furniture and now stuck with this ridiculous stuff for which I have paid 2 months in advance. The customer service executive Mr. Shah[protected] was missing in action completely inspite of repeated calls and SMS. I would seriously advise all not to make the same mistake I made. I have 3 different feedback from customer service that this will be resolved on Sunday, Monday and Tuesday. I do not know when the problem will be resolved.
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Feb 6, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Pepperfry Customer Care's response
Hi,

Apologize for the inconvenience caused. Hope the concern is resolved. Please feel free to write back to me for any concern and we would be happy to help you.

Regards,
Pepperfry
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