[Resolved] Pepperfry — Incorrect Item | |||
I have ordered (Order No:[protected] wall clock (Nextime Houdini Wall Clock - DE1236450-S-PM2495) on[protected] through online of Pepperfry website Company, I have received product on[protected] in good condition from S.T.Unicom Pvt. Ltd, Kolkata, the description of the clock is round shape as per product description of the website, but they send me oval shape wall clock instead of the round shape wall clock, picture is showing as round because of manufacturers great art, but actual shape of the picture is oval, on[protected] i called pepperfry customer care and given complaint, they promised to refund my money due to incorrect item send by them, later on they asked me to send pictures of the product, i send it by email, but they are not responding properly, so i request you please lodge the complaint against them and do the justice. Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jul 12, 2015 Pepperfry Customer Care's response We apologize for the inconvenience caused to you. We will get this investigated on priority and contcat you at the earliest.
Regards,
Team Pepperfry
Verified Support Jul 12, 2015 Pepperfry Customer Care's response We tried calling you however the call went unanswered. Please do let us know the convenient time to contact you.
Regards,
Team Pepperfry.
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