[Resolved] Pepperfry — My Refund of not processed yet.
A
Abrar Ahamer M A
Oct 31, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
I have not received my refund yet even after 7 days completed and they dont redponse well and true information.
This failed product was returned and pickedup. In the name of 24 hours still i dont receive my refund.
ITEM NAME Novo Orthopedic HR & Memory Foam 5 Inch King Size Mattress by SleepSpa
ORDER ID[protected]
+1 photos
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Dec 5, 2022
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint.
Oct 31, 2022
Updated by Abrar Ahamer M A Not resolved yet
Just posted now
Verified Support
Oct 31, 2022
Pepperfry Customer Care's response Dear Abrar, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry
Verified Support
Nov 01, 2022
Pepperfry Customer Care's response Dear Abrar, While the refund is processed from our end, it may take 7-10 working days for the amount to reflect in the bank account, and 24-48 hours if you opted for Pepperfry wallet. In case, the amount is not credited to your original source of payment within 7 working days, please contact your Bank/Credit Card Company. For further queries, you can chat with us. You can also give us a missed call on +[protected] from 10 AM to 07 PM (Monday to Sunday), write to us at [protected]@pepperfry.com. You can also check the FAQs for quick assistance.
Regards,
Team Pepperfry
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