[Resolved]  Pepperfry — non delivery of item bought and harassment of 2 months

Address:

Thiruvananthapuram, Kerala

Item name strathford 3 seater sofa in blue colour by adorn homez

Order id[protected]

Sku fn1671580-s-pm18292

This product was a of 3+2 seater sofa. The 3 seater was damaged and asked to be replaced was returned due to damage came back post 1month to find that the fabric is different to the one bought and hence doesn't match with the 2 seater.
This is causing immense trauma for my parents dealing with it.
Now they refuse to replace with the ordered product as there is no damage.