[Resolved]  Pepperfry — Order # :[protected], Cancellation OF Order - Playing Games and Delay Tactics

Address:	Mumbai City, Maharashtra, 400070
Website:	www.pepperfry.com

I have order a product as details above.
Now, I found this product cheaper and already placed an order.
I have not even received this product and wrote to them to cancel the order.
I have called and spoke to a rep and then to someone senior as well.

How can they refuse to cancel an order even before delivery.
The product is never delivered or utilized and I cancel that order. I hope these people know of consumer laws of India and do not take customers for a ride.

When they want your business then they make it look so attractive and lure you with so many free coupons, discounts etc and when you are struck up after payment, they show you true color and refuse to accept any of your requests.

I guess they enjoy going to consumer courts and lose the cases there, else they will show good sense and take the customer request and honor immediately.