Pepperfry — order:[protected]endurance pro 78x72x6 inch king bed pocketed spring by centuary mattresses)

Address:

TrendSutra Platform Services Pvt. Ltd. 801-802, 8th Floor, Tower B, 247 Business Park, LBS Marg, Vikhroli (West), Mumbai – 83, 110091

I want to return my mattress ordered from pepperfry. I have also purchased bed along with mattress, but i have received couple of time the defective product and they are agreed to pay refund for my bed
But, they are denying to refund my mattress cost, saying that we cannot raise a request for return for your mattress because they don’t have return policy.
I need to return mattress, can someone help me out with the same