[Resolved] Pepperfry — order cancellation not supported

K Manish

Address:

Pune, Maharashtra, 411014

Hi ordered a sofga set in the night of 11th nov 2019. I canged my mind and wanted to go from other design from pepperfry itself and called customer support in the morning around 11am.

They straight a way refued to cncel the order and even they are having some policies for returning the order. They have looted me in a sense. This is a lot disappointing. I will refrain to buy anything from pepperfry in future and i will recommend to refrain using pepeerfry for anybody else

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Dec 22, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

Pepperfry Customer Care's response Dear Customer,

We have clearly mentioned our cancellation and return clause in our T&c's. However please share your order number to investigate and provide appropriate resolution.

Regards,
Team pepperfry