[Resolved] Pepperfry — pepperfry ccp#01-342 (order id[protected] worth rs 585595 | |||
Dear all This is regarding the bulk order of the furniture (Id[protected] delivered at dumraon. As i have been guaranteed the 8 % cashback in my bank account for the bulk order (Worth rs 585595 dated 23/03/2019) by one of your executive miss harpriya juyal in one of the trailing emails. As per her request ;i provided all my business details/gst details to be enrolled under your ccp. After acknowledging all the papers and documents ; i was provided with a priviliged card and a ccp number 01-342. Under the aforesaid number;the order was placed and now it has been successfully delivered and installed at the given site. But the 8%cashback was promised by march 2019 is still not credited in my bank account and nobody stands to be accountable for it. I don't understand why do you guys create such a lag program which you can not fulfill. As an architect ; i would have rather gone for other vendors for the products and i must have been rewarded with my commission. Before placing the above bulk order; i was made sure about the 8 % cashback to bring business. This act is highly unethical on part of pepperfry. I made calls on your customer care department but nobody is even aware of this ccp program. I am really exhausted trying to reach you guys and its like a sheer cheating on behalf of you people. Regards Adil Was this information helpful? | |||
Oct 27, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Pepperfry Customer Care's response Dear Customer, We have already processed your refund for the particular product. Please refer the email sent for further correspondence. Regards, Team pepperfry. | |||
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