[Resolved]  Pepperfry — Product never ship and not refund my money

Address:411048
Website:www.pepperfry.com

Hello

This is first time i ordered from www.pepperfry.com and i placed an order for Storage cabinet on 28th October it suppose to ship by 3rd November. but never got shipped following many times with pepperfry customer support dept. i cancelled the order but they never refund my money i have been calling to them and they always say they escalate that issue but no one actually helping me. i called and yelling at them to refund my money with i used from my credit card and always say it be solved in 24 to 48 hours 16th November i cancelled the order today is 23rd November and they still not refund my money or not responding back to me. DO NOT BUY FROM PEPPERFRY they never ship product and NOT REFUNDING MY money as well i have attached the screenshot of my order
Order No.[protected]
Total Paid: Rs.4, 067
+1 photos
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Complaint marked as Resolved 
Verified Support
Nov 24, 2015
Pepperfry Customer Care's response
Hello Mr Inamdar, We are sincerely sorry for the inconvenience caused. Please be assured that as discussed we will initiate a refund for the amount paid. Please refer your e-mail for further correspondence. Regards Abhishek B
Complaint comments 

Comments

Abhishek Bhosale is suppose to help and get my refund in 24 hours on 24th November and today is 27th November still there is no refund or no one responded on my REFUND yet. on 29 November it will be 1 month. could you please help me ASAP????????
thanks to consumer complaint i got the refund and decided to never ever buy anything from pepperfy.com . i would suggest if you dont want some one cheated never buy anything from pepperfy.com

Delivery of wrong product

Ordered a study table but received a mintwud three door shoe rack.
Pepperfry Customer Care's response, Jun 16, 2016
Verified Support
Dear Sunil, we are sorry to hear about your experience. Kindly share the order # to resolve your concern.
Order a mop from pepperfry namely[protected] allready informed them product has beeen dead but still no refund from 1 an half months

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