[Resolved]  Pepperfry — Product on the site and delivered website

Address:Hyderabad, Andhra Pradesh, 500032
Website:pepperfry.com

Order No:[protected]

There r 3 major issues with the table that I ordered and after I complained to pepperfry there is no response:

1. The pictures of the product show there is a table and then a curve below whereas the actual product looks very different as there is a gap between the table top and curve and doesn't look nice. Refer the attached picture of pepperfry and the actual table

2. The table is chipped at the edge. Picture attached

3. The table is wobbly

Please help me with a refund from this company!
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2017
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Pepperfry Customer Care's response
Hi,

Apologize for the inconvenience caused. The refund is processed and the same will reflect in the same account that you used to make the payment. Please feel free to write back to me for any concern and we would be happy to help you.

Regards,
Pepperfry
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information