[Resolved] Pepperfry — Scratches/ damage on spacewood kosmo arcade bed unit

Jas1964

from Agra, Uttar Pradesh

Address:	New Delhi, Delhi, 110048
Website:	Pepperfry.com

I purchased a Spacewood Kosmo Arcade Bed from Pepperfry/com on 6th November 2016 and the same was delivered on 17th November. On opening the box, the Pepperfry installer noticed and informed me that some of the pieces of the bed unit contained scratches, which is not acceptable for a new product purchase. The installer informed me that a separate team from Pepperfry.com would visit my residence to attend to polish/ touch up to remove the scratches. Please have this done urgently. Thanks.

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Dec 23, 2016

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Pepperfry Customer Care's response Hi, apologies on the inconvenience caused requesting you to please share the order number to assist you further on this.Regards, Pepperfry